In-Studio Solutions Outage
Incident Report for FitMetrix
Resolved
We have resolved this incident and have returned to full functionality. We apologize for the inconvenience that this has caused.
Posted 5 months ago. May 21, 2019 - 17:56 PDT
Monitoring
A fix has been implemented and we are currently monitoring the results. We apologize for the inconvenience that this has caused. We hope to return to full functionality shortly.
Posted 5 months ago. May 21, 2019 - 17:46 PDT
Identified
Some FitMetrix customers are reporting slowness or timeouts using the In Studio Solution. We are working to diagnose the problem and restore systems to full functionality as soon as possible.
Posted 5 months ago. May 21, 2019 - 17:33 PDT
This incident affected: FitMetrix Web, API, Branded Mobile App, Admin Portal, Trainer Portal, and In-Studio Solutions.