FitMetrix Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for FitMetrix's online services and mobile apps. If FitMetrix is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your FitMetrix products, to search our extensive knowledge base, or to report a problem, please visit our Support Center.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

You can find the status of MINDBODY products and services on the MINDBODY Status Page.

FitMetrix Web Operational

API Operational

Branded Mobile App Operational

Admin Portal Operational

Trainer Portal Operational

In-Studio Solutions Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 28, 2021

No incidents reported today.

Sep 27, 2021

No incidents reported.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

FitMetrix Admin Portal Degradation

Resolved - The previous3rd party upstream issue impacting Subscribers from being unable to log into the Admin Portal for FitMetrix has been resolved. Thank you for your patience while they worked to restore service to full functionality.
Sep 21, 11:18 PDT

Update - We have identified a 3rd party upstream provider that is experiencing issues, causing FitMetrix Admin Portal to be impacted. We are working with the upstream provider to restore services as soon as possible. Thank you for your patience!
Sep 21, 10:50 PDT

Identified - We have identified a 3rd party upstream provider that is experiencing issues, causing FitMetrix Admin Portal to be impacted. We are working with the upstream provider to restore services as soon as possible. Thank you for your patience!
Sep 21, 10:13 PDT

Investigating - We are currently investigating an issue impacting FitMetrix Admin Portal, Subscribers are unable to load class schedules and instead receive an error page. We are working to diagnose the problem and restore systems to full functionality as soon as possible.
Sep 21, 09:25 PDT

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

FitMetrix Services

Resolved - Between 3:54 AM and 5:28 AM Pacific Daylight Time, FitMetrix Consumers and Subscribers were unable to book appointments and classes. We apologize for any inconvenience this may have caused.
Sep 14, 08:00 PDT