FitMetrix Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for FitMetrix's online services and mobile apps. If FitMetrix is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your FitMetrix products, to search our extensive knowledge base, or to report a problem, please visit our Support Center.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

You can find the status of MINDBODY products and services on the MINDBODY Status Page.

FitMetrix Web Operational

API Operational

Branded Mobile App Operational

Admin Portal Operational

Trainer Portal Operational

In-Studio Solutions Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 16, 2019

No incidents reported today.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jun 11, 23:20 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 20:01 PDT

Scheduled - We’ve scheduled some maintenance on Tuesday, 06/11/2019 from 08:00 PM to 12:00 AM Pacific Daylight Time. There may be interruptions to all FitMetrix services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jun 11, 09:07 PDT

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jun 11, 00:09 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 21:00 PDT

Scheduled - We’ve scheduled some maintenance on Monday, 06-10-2019 from 09:00 PM to 01:00 AM Pacific Daylight Time. There may be interruptions to all FitMetrix services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jun 7, 16:10 PDT

Jun 10, 2019

FitMetrix API Unavailable

Resolved - The FitMetrix Engineering team has implemented a fix. The Fitmetrix API and all affected services should now be functioning. Thank you for your patience while we worked to resolve the issue.
Jun 10, 13:40 PDT

Monitoring - The FitMetrix Engineering Team has identified the issue and has implemented a fix. We will continue to monitor to ensure the system comes back healthy.
Jun 10, 13:32 PDT

Investigating - FitMetrix customers who utilize the API are currently unable to do so. We are working to diagnose the problem and restore systems to full functionality as soon as possible.
Jun 10, 13:22 PDT

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.

Jun 2, 2019

No incidents reported.