All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for FitMetrix's online services and mobile apps. If FitMetrix is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your FitMetrix products, to search our extensive knowledge base, or to report a problem, please visit our Support Center.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

You can find the status of MINDBODY products and services on the MINDBODY Status Page.

FitMetrix Web Operational
API Operational
Branded Mobile App Operational
Admin Portal Operational
Trainer Portal Operational
In-Studio Solutions Operational
Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2020

No incidents reported today.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020
Completed - Emergency maintenance has completed successfully.
Jan 15, 22:54 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 20:01 PST
Scheduled - We’ve scheduled an emergency maintenance on 01/15/2020 from 08:00 PM to 12:00 AM Pacific Standard Time. There may be interruptions to all FitMetrix services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jan 15, 18:02 PST
Resolved - This incident has been resolved.
Jan 15, 16:04 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 15:55 PST
Investigating - Some FitMetrix customers are reporting slow connection issues/problems connecting to their sites. We are working to diagnose the problem and restore systems to full functionality as soon as possible.
Jan 15, 15:34 PST
Jan 14, 2020
Resolved - Our Incident Response Team have implemented a fix and the slowness and intermittent timeouts have been resolved. We thank you for you time and patience.
Jan 14, 18:21 PST
Identified - The issue has been identified and our Engineering Team is in the process of implementing a fix.
Jan 14, 16:26 PST
Investigating - THe MINDBODY Incident Response team is investigating slowness and intermittent timeouts with FitMetrix.io.
Jan 14, 15:11 PST
Completed - The scheduled maintenance has completed.
Jan 14, 00:14 PST
Verifying - We are extending our Maintenance Window by an additional hour in order to ensure functionality returns smooth, safe and fast. We thank you for your patience.
Jan 14, 00:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 20:00 PST
Scheduled - We’ve scheduled some maintenance on Monday, 01/13/2020 from 08:00 PM to 12:00 AM Pacific Standard Time. There may be interruptions to all FitMetrix services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jan 8, 18:45 PST
Jan 12, 2020
Completed - The maintenance has completed ahead of schedule.
Jan 12, 00:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 21:00 PST
Scheduled - We’ve scheduled some maintenance on Saturday, 01/11/2020 from 09:00 PM to 02:00 AM Pacific Standard Time. There may be interruptions to all FitMetrix services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jan 7, 20:35 PST
Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.