All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for FitMetrix's online services and mobile apps. If FitMetrix is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your FitMetrix products, to search our extensive knowledge base, or to report a problem, please visit our Support Center.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

You can find the status of MINDBODY products and services on the MINDBODY Status Page.

FitMetrix Web Operational
API Operational
Branded Mobile App Operational
Admin Portal Operational
Trainer Portal Operational
In-Studio Solutions Operational
Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022
Resolved - We have resolved the previous issue impacting FitMetrix Web, FitMetrix Admin Portal, and FitMetrix Branded Mobile App. Some Consumers may have experienced issues trying to login to FitMetrix Web. About four FitMetrix Subscribers were able to log into FitMetrix Admin portal. However, they were unable to view rosters, and details of members including passes, visit history, and contact information. Thank you for your patience while we worked to restore service to full functionality.
May 8, 08:02 PDT
Investigating - We are investigating an issue impacting FitMetrix Admin Portal, FitMetrix Web, and FitMetrix Branded Mobile App. Thank you for your patience while we work to restore services. Our next update will be at 8 AM PDT.
May 8, 07:31 PDT