FitMetrix Status

All Systems Operational

About This Site

Here you’ll find up-to-the-minute performance updates for FitMetrix's online services and mobile apps. If FitMetrix is experiencing performance issues in any of these areas, it will be noted here.

To get real-time answers to frequently asked questions about your FitMetrix products, to search our extensive knowledge base, or to report a problem, please visit our Support Center.

All systems operational, yet you’re still having trouble? Visit our Troubleshooting Guide.

You can find the status of MINDBODY products and services on the MINDBODY Status Page.

FitMetrix Web Operational

API Operational

Branded Mobile App Operational

Admin Portal Operational

Trainer Portal Operational

In-Studio Solutions Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 21, 2020

No incidents reported today.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

Emergency Maintenance

Completed - Emergency maintenance has completed successfully.
Jan 15, 22:54 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 20:01 PST

Scheduled - We’ve scheduled an emergency maintenance on 01/15/2020 from 08:00 PM to 12:00 AM Pacific Standard Time. There may be interruptions to all FitMetrix services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jan 15, 18:02 PST

FitMetrix Customer Sites Slow Connection Issues

Resolved - This incident has been resolved.
Jan 15, 16:04 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 15:55 PST

Investigating - Some FitMetrix customers are reporting slow connection issues/problems connecting to their sites. We are working to diagnose the problem and restore systems to full functionality as soon as possible.
Jan 15, 15:34 PST

Jan 14, 2020

Fitmetrix.io Slowness

Resolved - Our Incident Response Team have implemented a fix and the slowness and intermittent timeouts have been resolved. We thank you for you time and patience.
Jan 14, 18:21 PST

Identified - The issue has been identified and our Engineering Team is in the process of implementing a fix.
Jan 14, 16:26 PST

Investigating - THe MINDBODY Incident Response team is investigating slowness and intermittent timeouts with FitMetrix.io.
Jan 14, 15:11 PST

Planned Maintenance

Completed - The scheduled maintenance has completed.
Jan 14, 00:14 PST

Verifying - We are extending our Maintenance Window by an additional hour in order to ensure functionality returns smooth, safe and fast. We thank you for your patience.
Jan 14, 00:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 20:00 PST

Scheduled - We’ve scheduled some maintenance on Monday, 01/13/2020 from 08:00 PM to 12:00 AM Pacific Standard Time. There may be interruptions to all FitMetrix services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jan 8, 18:45 PST

Jan 12, 2020

Planned Maintenance

Completed - The maintenance has completed ahead of schedule.
Jan 12, 00:31 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 21:00 PST

Scheduled - We’ve scheduled some maintenance on Saturday, 01/11/2020 from 09:00 PM to 02:00 AM Pacific Standard Time. There may be interruptions to all FitMetrix services while we work to keep things smooth, safe, and quick—thanks for bearing with us!
Jan 7, 20:35 PST

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.